Customer Relationship Management (CRM) Courses and Certifications

Certification in Customer Relationship Management (CRM)

517 ratings at Udemy

Effectively manage and enhance relationships with customers with Process, Case Study, Example & Complete Implementation

• Udemy
• 6 hours 58 minutes
• Self-Paced
• Paid Course

CRM (Customer Relationship Management) Software Overview

496 ratings at Udemy

Mastering Customer Relationship Management (CRM) for Business Success

• Udemy
• 3 hours
• Self-Paced
• Paid Course

CRM: Customer Relationship Management

4207 ratings at Udemy

Practical Ideas To Generate Sales, Loyalty And Repeat Business Fast

• Udemy
• 1 hour 40 minutes
• Self-Paced
• Paid Course

Benefits of Customer Relationship Management (CRM)

Explore the advantages of CRM systems for business growth, customer satisfaction, and employee training through engaging lessons and quizzes.

• Study.com
• 1 hour 28 minutes
• Self-Paced
• Paid Course

Professional Diploma in Customer Relationship Management CRM

795 ratings at Udemy

Professional Diploma in Customer Relationship Management CRM by MTF Institute

• Udemy
• 1 hour 5 minutes
• Self-Paced
• Paid Course

Salesforce Agentforce Specialist Certification

3703 ratings at Udemy

Pass your Agentforce Specialist Certification| Elevate Your Salesforce Skills with Cutting-Edge AI Solutions

• Udemy
• 8 hours 35 minutes
• Self-Paced
• Paid Course

Getting Started with Zoho CRM for Sales Reps

Master the basics of Zoho CRM for sales operations, from account setup to implementing sales force automation processes and using the mobile app for field activities to meet your sales goals effectively.

• Coursera
• 1 day 6 hours 48 minutes
• Self-Paced
• Paid Course

Coursera

Foundations of Effective Sales Pipeline Management

Master essential sales pipeline strategies, from lead generation to CRM implementation, helping you build and maintain a robust sales process for consistent revenue growth and improved efficiency.

• Coursera
• 2 hours 1 minute
• Self-Paced
• Paid Course

Introduction to Sales: Foundations for Success

Explore the foundations of a sales career with IBM, covering roles, methodologies, CRM tools, AI, and ethics to build a portfolio-ready Sales Career Launch Plan.

• Coursera
• 13 hours
• Self-Paced
• Paid Course

Salesforce Certified Agentforce Specialist and Practice Test

742 ratings at Udemy

Agentforce Specialist / AI Specialist Certification Exam from Salesforce - Includes Timed Practice Test

• Udemy
• 6 hours 1 minute
• Self-Paced
• Paid Course

Bitrix24 implementation masterclass

555 ratings at Udemy

Learn to use Bitrix24 CRM , Task Management and Automation tools to improve the productivity of your company.

• Udemy
• 11 hours 8 minutes
• Self-Paced
• Paid Course

Sales CRM Overview: Salesforce CRM User Training

359 ratings at Udemy

Go From Zero to Hero: Become a Super User of the Salesforce Platform

• Udemy
• 3 hours 17 minutes
• Self-Paced
• Paid Course

Salesforce Agentforce Real-Time Project Implementation

249 ratings at Udemy

Hands-on Building AI Agents Using Agentscript, Data cloud, RAG, Prompt Builder, Apex, Flows, Integrations, Slack

• Udemy
• 12 hours 18 minutes
• Self-Paced
• Paid Course

Great Learning

Customer Management

5 ratings

Explore customer management fundamentals, CRM software, and strategies for enhancing customer experience and loyalty. Learn to differentiate between CRM, customer experience, and customer success management.

• YouTube
• 44 minutes
• Self-Paced
• Free Video

The Social Guide

Salesforce CRM Demo 2024 - Salesforce for Beginners Tutorial

Explore Salesforce CRM basics through a comprehensive demo, learning essential features and functionalities for beginners in 2024.

• YouTube
• 29 minutes
• Self-Paced
• Free Video