Conflict Resolution Courses and Certifications

Notre Dame

Ethics of Communication

78 ratings at Coursera

Explore ethical dimensions of professional communication, conflict styles, and crisis management. Enhance skills through lectures, exercises, and peer-graded assignments for effective business communication.

• Coursera
• 19 hours 25 minutes
• Self-Paced
• Paid Course

Stepping Up: Preparing Yourself for Leadership

75 ratings at Coursera

Explore self-awareness, leadership skills, and influencing techniques to enhance your leadership potential. Learn to manage energy, set boundaries, and navigate conflicts effectively.

• Coursera
• 18 hours 14 minutes
• Self-Paced
• Paid Course

Starweaver

Fundamentals of Effective Team Management

73 ratings at Coursera

Develop leadership skills to build high-performing teams, foster trust, and boost productivity. Learn strategies for effective communication, conflict resolution, and leveraging diversity in team management.

• Coursera
• 5 hours 15 minutes
• Self-Paced
• Paid Course

Being Assertive with Emotional Intelligence

67 ratings at Coursera

Discover methods to express yourself confidently in business settings while developing emotional intelligence and assertive communication skills without aggression.

• Coursera
• 2 hours 17 minutes
• Self-Paced
• Paid Course

CVS Health

Preparing for Your Call Center Customer Service Role

66 ratings at Coursera

Optimize your resume, prepare for interviews, and master customer service skills for a call center role. Hands-on project to apply knowledge from previous courses.

• Coursera
• 3 hours 58 minutes
• Self-Paced
• Paid Course

LearnKartS

Models, Methods, and Artifacts

62 ratings at Coursera

Explore diverse models, methods, and artifacts for effective decision-making and problem-solving across disciplines. Gain practical skills in tailoring and applying these tools to various project contexts.

• Coursera
• 9 hours 47 minutes
• Self-Paced
• Paid Course

How to Have Inclusive Conversations at Work

1325 ratings at Udemy

An Essential Guide for Increasing Engagement and Belonging

• Udemy
• 2 hours 12 minutes
• Self-Paced
• Paid Course

Starweaver

Influencing, Collaboration and Decision Making

60 ratings at Coursera

Develop essential leadership skills to influence stakeholders, foster collaboration, and make informed decisions. Learn strategies for building credibility, resolving conflicts, and analyzing complex information.

• Coursera
• 5 hours 47 minutes
• Self-Paced
• Paid Course

Basic ChatGPT For Project Management

1297 ratings at Udemy

If you are not adopting ChatGPT and AI Tools to manage projects, then your competitors who do will outperform you.

• Udemy
• 1 hour 18 minutes
• Self-Paced
• Paid Course

Coursera

Understanding & Preventing Workplace Sexual Harassment

54 ratings at Coursera

Equip yourself to recognize, prevent, and address sexual harassment in the workplace. Learn to support victims, advocate for change, and foster a culture of respect and inclusion.

• Coursera
• 2 hours 4 minutes
• Self-Paced
• Paid Course

Negotiating Skills ► Into Action (Live Online)

45 ratings at CourseHorse

Enhance your negotiation skills with a collaborative, problem-solving approach that yields immediate results.

• CourseHorse
• 4 hours
• Self-Paced
• $422.00

Emotional Intelligence & Customer Service (Live Online)

45 ratings at CourseHorse

Build the essential abilities for delivering effective customer service in times of crisis.

• CourseHorse
• 1 hour 30 minutes
• Self-Paced
• $279.00

Career Certificate

Leadership and Society

44 ratings at Coursera

Develop comprehensive leadership skills, ethical decision-making abilities, and conflict resolution strategies to navigate complex societal challenges and drive positive change in professional environments.

• Coursera
• 8 weeks, 6 hours/week
• Self-Paced
• Paid Course
• 3 courses

CVS Health

Retail Customer Service

38 ratings at Coursera

Enhance retail customer service skills through simulations, peer evaluations, and real-world scenarios. Learn transaction processing, conflict resolution, and effective communication in various retail roles.

• Coursera
• 21 hours 41 minutes
• Self-Paced
• Paid Course

Coursera

Industrial Relations: Fostering Workplace Climate

35 ratings at Coursera

Learn strategies to create a positive workplace climate through effective communication, collaboration, and conflict resolution, emphasizing employee rights and engagement.

• Coursera
• 3 hours 5 minutes
• Self-Paced
• Paid Course