Translating Global Indicators into Local Impact - Benchmarking and Root Cause Analysis in a Multi-Lab Health System

Explore the implementation of essential quality indicators in clinical laboratories across diverse healthcare settings through this 48-minute keynote webinar presented by Dr. Jieli (Shirley) Li, Associate Professor-Clinical in the Department of Pathology and Director of Pathology Services. Learn how refined quality indicators focused on patient misidentification, blood sampling quality, and testing accuracy are evaluated in academic laboratory workflows in the United States. Discover strategies for global adoption of these indicators with emphasis on error reduction, improved care efficiency, and enhanced patient outcomes. Examine the importance and limitations of standardized quality indicators across multi-site health systems with varied workflows, patient populations, and resources. Master percentile-based benchmarking and root cause analysis interpretation techniques. Apply targeted quality improvement strategies, including analyte-specific root cause interventions, to enhance laboratory performance and patient care outcomes. Gain insights from Dr. Li's extensive experience in clinical chemistry, cancer diagnostics, endocrine disorders, and cardiovascular disease testing, backed by her contributions to Clinical & Laboratory Standards Institute guidelines and College of American Pathologists inspection processes. Earn 1 PACE credit upon completion through Labroots' continuing education program.