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Explore strategies for mitigating zero search results in e-commerce and classified ad platforms through a comprehensive conference talk from Haystack EU 2023. Delve into the challenges of handling empty result lists, particularly in user-generated content environments with diverse product ranges. Examine the pros and cons of vector search and language models for semantic search, and discover alternative approaches to query relaxation and term substitution using Large Language Models. Learn about experiments with simpler query relaxation techniques based on term statistics, and understand how these methods can enhance user experience while potentially replacing or complementing vector search. Gain insights from René Kriegler, an experienced e-commerce search expert and co-founder of MICES, and Jean Silva, a senior software engineer at Wallapop, as they share their expertise in tackling zero results queries across various industries.
