Explore the transformative potential of agentic applications in this conference talk from AWS Summit Sydney 2025. Discover how to build intelligent, scalable and reliable agentic systems using Amazon Bedrock and Claude tool use, while learning essential architectural patterns, best practices, and trade-offs for implementing multi-agent applications. Gain insights from AWS customer BGL's real-world demonstration of how they've leveraged these technologies to transform the user experience of their SaaS platform for Self-Managed Super Fund and help their customers improve productivity. Walk away with practical insights and implementation strategies to successfully build and scale agentic applications in your organization, presented by Melanie Li, Senior Specialist Solutions Architect GenAI at AWS, and James Luo, Head of Data and AI at BGL.