Coursera Plus Annual is 40% Off — Ends July 13.

Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Politecnico di Milano

Retail and Service Experience Design for CCIs

Politecnico di Milano via Polimi OPEN KNOWLEDGE

Go to class Write review
Coursera Ad

Learn AI, Data Science & Business — Earn Certificates That Get You Hired

Learn More → Simplilearn Ad

Build AI Apps with Azure, Copilot, and Generative AI — Microsoft Certified

Learn More →

Overview

Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
Unlock All Certificates
This MOOC examines how brand values, products/service sensory qualities and their communicative, emotional and relational attributes are translated into the context of physical and virtual retail and its omnichannel evolution.

Syllabus

  • Week 0 - Introduction to the course
  • Week 1
  • Week 2
  • Week 3
  • Week 4
  • Additional resources

Taught by

Claudia Baldi, Paola Bertola, Francesca Bonfim Bandeira, Alexio Cassani, Valeria Iannilli, Vittorio Linfante, Alessandra Spagnoli, and Federica Vacca

Tags

Reviews

Start your review of Retail and Service Experience Design for CCIs

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.