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The Open University

Conversations and interviews

The Open University via OpenLearn

Overview

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This free course, Conversations and interviews, explores how to ask and answer questions in interviews and conversations.

Syllabus

  • Introduction
  • Learning outcomes
  • 1 Aims of this course
  • 1 Aims of this course
  • 1.1 Asking questions
  • 1.1.1 How questions shape answers
  • 1.1.2 When good enough is better than perfect
  • 1.2 Interviews
  • 1.2.1 The four stages of an interview
  • 1.2.2 Types of interview
  • 1.2.3 How do you know which type of interview to use?
  • 1.3 Conversations
  • 1.3.1 Planned conversations
  • 1.3.2 Unplanned conversations
  • 1.4 Interviewing skills
  • 1.5 What’s different about a practice-centred interview?
  • Conclusion
  • Acknowledgements

Reviews

3.0 rating, based on 2 Class Central reviews

4 rating at OpenLearn based on 30 ratings

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  • This free course delivered precisely as described—covering interview types, questioning techniques, and practical inquiry strategies with clarity and depth. The stated duration was accurate, and the certificate of completion was available on demand, as promised. Content was well-structured and professionally presented, offering actionable insights for both formal and informal information gathering. Overall, the experience was highly positive and aligned with expectations, making it a valuable resource for anyone seeking to enhance their interviewing and conversational skills.
  • Ali Ibrahim Adam
    This course is well-structured, engaging, and easy to follow. The lessons are practical, clear, and full of useful examples that improved my communication and interview skills. I highly recommend this course to anyone who wants to become more confident in conversations and interviews. It is an excellent learning experience.

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