Designing Complex Apps for Specialized Domains

What you will learn

Deeply understand complex applications

• How complex tasks differ from simple ones
• Complex app user types and what they need
• Support highly-trained users with specialized knowledge
• Designing with limited domain knowledge

Explore case studies from a variety of domains

• Government and public safety
• Finance and healthcare
• Enterprise and supply chain
• Engineering and data science

Adapt the design process for complex applications

• Understand and model the work domain
• Research methods for studying complex workflows
• Recruit and test with expert users
• Quantitatively measuring complex work

Use patterns and strategies for complex application design

• Support advanced decision making
• Mitigate risks of executing high-impact or high-value tasks
• Accommodate multiple levels of expertise and experience
• Navigate massive datasets
• Design for multi-step and long-duration processes
• Provide guidance and just-in-time learning