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English for Business B1

University of Naples Federico II via Coursera

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Overview

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An essentially practical course to acquire specific skills for the English-speaking workplace. The learning approach is one of learning by doing, and learners carry out a series of real-life tasks and interactive exercises to gain experience and competence in writing emails, messages and reports, negotiation, job-hunting, presenting products and services.

Syllabus

Looking for a job

By the end of this week you will be able to read and understand how to look for a job effectively, describe your qualifications and competences and prepare your CV, and prepare to answer and ask questions appropriately in a job interview.

Effective presentations

By the end of this week you will be able to prepare, and present effectively, the relevant content, and some basic slides or materials, to introduce yourself, your company and your company’s products or services.

Written communications in the workplace

By the end of this week you will be able to read and respond effectively to a variety of internal company communications, write a basic report on company results, and handle external email communications.

Spoken communications in the workplace

This week you will study and practice a variety of communication tasks that are useful when attending an international conference. These include leaving phone messages, making small talk, arranging meetings and participating in discussions and decision-making.

Workplace effectiveness

By the end of this week you will have the language to understand and talk about effective practices in the workplace like promoting employee well-being and happiness, and encouraging effective collaboration and teamwork. You will also learn and apply the language to describe charts and graphs.