You'll move from assumptions to evidence about who you serve. You'll build a lean research plan, gather insights through accessible methods, analyze your competitive landscape, and synthesize findings into validated personas that directly guide brand decisions.
Overview
Syllabus
- Unit 1: Mapping Audience Assumptions
- Branding Begins With Audience Understanding
- Challenging Assumptions in Audience Profiles
- Sequencing Lean Tests Before Creative
- Unit 2: Conducting Lean Audience Research
- Matching Lean Research Methods
- Mining Buyer Voices Into Research Notes
- Turning Customer Verbatims Into Themes
- Unit 3: Analyzing Competitive Landscapes
- Identifying Competitor Audience Segments
- Mapping the Competitive Landscape
- Defending Your Competitive Positioning Choice
- Unit 4: Building Validated Personas
- Decoding Audience Segment Drivers
- Building an Evidence Backed Customer Persona
- Validating Personas Through Customer Conversations