Palliative Care Courses

Critical Care Nursing

Comprehensive training in critical care nursing, covering essential topics from evidence-based practices to specialized care for various conditions, injuries, and infections.

• Study.com
• 1 day 23 hours 20 minutes
• Self-Paced
• Paid Course

Career Certificate

The Health Care Data Guide

Explore a structured path to mastering healthcare data analysis, from foundational variation methods to advanced Shewhart charts, empowering leadership decisions and improving patient care outcomes.

• Coursera
• Self-Paced
• Paid Course
• 3 courses

AI agents and creator tools for customer care professionals

Master AI agent creation and no-code tools to build custom workflows that automate customer care tasks and boost team productivity.

• Coursera
• 4 hours 14 minutes
• Self-Paced
• Paid Course

Career Certificate

AI for Customer care

Discover how to transform customer care with AI through hands-on training, from basic awareness to building custom AI-powered solutions and automated workflows.

• Coursera
• 8 weeks, 2 hours/week
• Self-Paced
• Paid Course
• 3 courses

Data Insights for Healthcare Leadership and Patient Care

Master data-driven decision-making in healthcare using Shewhart charts, patient feedback analysis, and epidemic monitoring to enhance leadership strategies and improve patient outcomes.

• Coursera
• 5 weeks, 1 hour a week
• Self-Paced
• Paid Course

Coursera

Coordinate Patient Care: Referrals and Follow-ups

Master systematic referral management and follow-up protocols to bridge primary care and specialists, reducing patient wait times and ensuring seamless care coordination.

• Coursera
• 1 hour 53 minutes
• Self-Paced
• Paid Course

Comfort & Care: Pain, Nutrition, Hydration Assessments

Master essential patient assessment skills for hydration, nutrition, and pain management while developing compassionate communication techniques to enhance comfort and dignity in care.

• Coursera
• 1 hour 26 minutes
• Self-Paced
• Paid Course

Communication Skills in Nursing, Health and Social Care

Explore essential communication skills for nursing, health, and social care professionals, covering active listening, empathy, conflict management, and interprofessional collaboration to enhance practice and patient outcomes.

• Coursera
• 23 hours
• Self-Paced
• Paid Course

Google Cloud Customer Care Fundamentals-Português Brasileiro

Aprenda a maximizar o suporte do Google Cloud, desde a criação de casos até a comunicação eficaz com engenheiros, entendendo prioridades, SLOs e processos de escalonamento.

• Coursera
• 51 minutes
• Self-Paced
• Paid Course

Google Cloud Customer Care Fundamentals - Español

Aprenda a utilizar eficazmente el servicio de atención al cliente de Google Cloud, desde la creación de casos hasta su resolución, incluyendo prácticas recomendadas y opciones de asistencia.

• Coursera
• 56 minutes
• Self-Paced
• Paid Course

MedCerts

Patient Care Technician Essentials

Master essential patient care skills including vital signs, safety protocols, positioning techniques, and professional communication to excel as a healthcare team member.

• Coursera
• 15 hours 49 minutes
• Self-Paced
• Paid Course

EDUCBA

Intensive Care Unit Operations and Management

Explore the design, planning, workforce coordination, and equipment management of Intensive Care Units to build a strong foundation in critical care operations and hospital management.

• Coursera
• 4 weeks, 2 hours a week
• Self-Paced
• Paid Course

Introduction to AI for customer care professionals

Discover how AI transforms customer care through hands-on practice with tools, risk management, and real-world applications to enhance your professional skills.

• Coursera
• 6 hours 9 minutes
• Self-Paced
• Paid Course

Cinematic Health

Job Demand, Essential Technical Skills, & Dementia Care

Explore the caregiving career landscape, essential CNA technical skills, and specialized dementia care approaches while gaining practical insights through patient case studies like Frank, Stuart, and Martha.

• Coursera
• 6 hours 30 minutes
• Self-Paced
• Paid Course

Leadership and Management in Health and Social Care

Explore leadership and management principles for health and social care, covering self-leadership, team building, budgeting, supervision, and strategic planning to improve care outcomes.

• Coursera
• 12 weeks, 1 hour a week
• Self-Paced
• Paid Course