Interpersonal Skills Courses

Professional Skills: Applied Empathy

Explore the power of applied empathy to strengthen relationships, boost leadership skills, and foster self-compassion through mindfulness practices and reflective exercises.

• Coursera
• 3 hours 10 minutes
• Self-Paced
• Paid Course

Professional Skills: Assessing Conflict

Develop conflict assessment skills with ASU's Sandra Day O'Connor College of Law—identify conflict types, recognize reactions, and apply active listening and strategic questioning for effective resolution.

• Coursera
• 3 hours 49 minutes
• Self-Paced
• Paid Course

Professional Skills: Creative Thinking

Unlock powerful creative thinking strategies, from mind mapping to group ideation, and overcome mental blocks to drive innovation in work and everyday life.

• Coursera
• 2 hours 13 minutes
• Self-Paced
• Paid Course

Professional Skills: Decision-Making

Master ethical, strategic, and practical decision-making skills with ASU experts. Learn to apply frameworks, assess risks, reduce bias, and make confident choices in any professional setting.

• Coursera
• 3 hours 28 minutes
• Self-Paced
• Paid Course

Professional Skills: Futures Thinking

Explore futures thinking to challenge assumptions, expand imagination, and make strategic decisions. Gain tools to break limiting perspectives, build scenarios, and lead with clarity in uncertain environments.

• Coursera
• 4 hours 11 minutes
• Self-Paced
• Paid Course

Professional Skills: Giving Feedback

Master the art of giving growth-oriented feedback by learning to identify identity messages, build response repertoires, and shift mindsets to foster development and trust in any professional setting.

• Coursera
• 4 hours 48 minutes
• Self-Paced
• Paid Course

Professional Skills: Information Gathering and Vetting

Master hypothesis-driven data collection, analysis, and communication to support smarter decision-making and drive strategy with confidence.

• Coursera
• 3 hours 1 minute
• Self-Paced
• Paid Course

Professional Skills: Managing Conflict

Master conflict resolution skills across in-person, email, and phone settings. Learn to recognize conflict mindsets, de-escalate tensions, and respond with empathy using strategies from ASU's Sandra Day O'Connor College of Law.

• Coursera
• 4 hours 1 minute
• Self-Paced
• Paid Course

Professional Skills: Navigating Bias

Explore strategies to recognize and reduce cognitive bias in group decision-making, foster accountability, normalize disagreement, and strengthen team outcomes with practical tools from ASU experts.

• Coursera
• 2 hours 50 minutes
• Self-Paced
• Paid Course

Professional Skills: Negotiation

Master the art of negotiation with ASU's step-by-step guide covering preparation, decision-making, making offers, and achieving win-win outcomes in any scenario.

• Coursera
• 3 hours 51 minutes
• Self-Paced
• Paid Course

Professional Skills: Perspective-Taking

Develop empathy and strategic thinking by mastering perspective-taking techniques to reduce bias, strengthen collaboration, and communicate with greater influence and impact.

• Coursera
• 2 hours 58 minutes
• Self-Paced
• Paid Course

Professional Skills: Problem-Solving

Master practical problem-solving skills with root cause analysis, data collection, and solution validation techniques to tackle professional challenges with clarity and confidence.

• Coursera
• 2 hours 30 minutes
• Self-Paced
• Paid Course

Professional Skills: Resolving and Transforming Conflict

Master conflict resolution with ASU's frameworks for de-escalation, cooperative problem-solving, and follow-through strategies that build trust and lasting workplace solutions.

• Coursera
• 2 hours 51 minutes
• Self-Paced
• Paid Course

Professional Skills: Strategic Planning

Master scenario planning, SWOT analysis, and strategic frameworks to anticipate change, evaluate options, and build resilient, actionable strategies for real-world challenges.

• Coursera
• 4 hours 1 minute
• Self-Paced
• Paid Course

Professional Skills: Team Communication

Explore practical strategies for team communication, including fostering positive cultures, facilitating meetings, active listening, conflict resolution, and giving effective feedback.

• Coursera
• 5 hours 29 minutes
• Self-Paced
• Paid Course