Trailhead Courses

Salesforce

Tell Stories with Data Using Tableau Public

Learn to create compelling data stories using Tableau Public. Master data loading, visualization, and dashboard creation to effectively communicate insights and guide stakeholders through critical analysis.

• Trailhead
• 4 hours 20 minutes
• Self-Paced
• Free Online Course

Salesforce

Explore Nonprofit Cloud

Learn how you can fund, deliver, and measure impact with Nonprofit Cloud.

• Trailhead
• 1 hour 55 minutes
• Self-Paced
• Free Online Course

Salesforce

Get Started with Industries Order Management

Learn how Salesforce helps you manage your orders efficiently and track their lifecycle.

• Trailhead
• 1 hour 10 minutes
• Self-Paced
• Free Online Course

Salesforce

Embed Equality in Your Business

Gain skills to live the value of equality and support diversity and inclusion in the workplace and across your business.

• Trailhead
• 1 hour 30 minutes
• Self-Paced
• Free Online Course

Salesforce

Accelerate Impact with Outcome Management

Grow your impact by tracking actionable program outcomes in Salesforce.

• Trailhead
• 55 minutes
• Self-Paced
• Free Online Course

Salesforce

Succeed with Relationship Selling

Learn relationship selling and follow-through best practices from Dale Carnegie.

• Trailhead
• 50 minutes
• Self-Paced
• Free Online Course

Salesforce

Launch a Loyalty Management Program

Set up and manage loyalty programs to incentivize and reward customers through personalized experiences.

• Trailhead
• 3 hours 45 minutes
• Self-Paced
• Free Online Course

Salesforce

Administer Loyalty Management

Set up and manage a loyalty program to attract and retain customers with incentives, rewards, and discounts. Learn to boost member engagement, configure automated processes, and analyze key metrics.

• Trailhead
• 3 hours 20 minutes
• Self-Paced
• Free Online Course

Salesforce

Explore Generative AI Tools

Discover the fundamental tools for your generative AI journey.

• Trailhead
• 1 hour 15 minutes
• Self-Paced
• Free Online Course

Salesforce

Manage Grantmaking with Salesforce

Use Grantmaking to manage every stage of your funding programs, from administration through the post-award phase.

• Trailhead
• 1 hour 25 minutes
• Self-Paced
• Free Online Course

Salesforce

Grow Your Customer Loyalty Program

Extend the reach of your loyalty program and gain insight into the results.

• Trailhead
• 5 hours 35 minutes
• Self-Paced
• Free Online Course

Salesforce

Develop Loyalty Programs to Enhance Engagement

Set up advanced loyalty processes and integrations to enhance customer engagement.

• Trailhead
• 3 hours 15 minutes
• Self-Paced
• Free Online Course

Salesforce

Secure Your CRM

Ensure your Salesforce instance is protected with user and data security.

• Trailhead
• 6 hours
• Self-Paced
• Free Online Course

Salesforce

Manage Your Projects as a Salesforce Admin

Add project management skills to your admin toolkit.

• Trailhead
• 4 hours 45 minutes
• Self-Paced
• Free Online Course

Salesforce

Manage Data as a Salesforce Admin

Learn how to model your data and ensure data quality.

• Trailhead
• 3 hours 45 minutes
• Self-Paced
• Free Online Course