Knowledge Accelerators Courses

Data-Driven Decisions with Power BI

267 ratings at Coursera

Aprende a usar Power BI desde cero, gestionando páginas, visualizaciones y datos. Importa, conecta, limpia y modela datos, crea y publica informes, y domina la creación de dashboards.

• Coursera
• 9 hours 35 minutes
• Self-Paced
• Paid Course

Customer Service Fundamentals

1924 ratings at Coursera

Develop essential skills for IT customer service: communication, empathy, problem-solving, and process adherence. Interactive training prepares you for entry-level roles in tech support and client care.

• Coursera
• 14 hours 9 minutes
• Self-Paced
• Paid Course

The ABC's of GDPR: Protecting Privacy in an Online World

78 ratings at Coursera

Comprehensive overview of GDPR for professionals, covering compliance roles, data subject rights, organizational responsibilities, and non-compliance consequences.

• Coursera
• 1 hour 58 minutes
• Self-Paced
• Paid Course

Career Certificate

Microsoft 365 Copilot: Boost Productivity & Build Agents

69 ratings at Coursera

Master Microsoft 365 Copilot to automate tasks, enhance collaboration, and build custom agents across Excel, Word, Teams, and more for career-ready AI skills.

• Coursera
• 8 weeks, 2 hours/week
• Self-Paced
• Paid Course
• 5 courses

Cybersecurity Awareness Essentials for Employees

49 ratings at Coursera

Discover essential strategies to protect yourself against cyber threats like phishing, ransomware, and social engineering in this engaging, conversational training designed for busy professionals of all experience levels.

• Coursera
• 2 hours 1 minute
• Self-Paced
• Paid Course

Advanced Microsoft 365 Copilot AI: Build & Use Agents

37 ratings at Coursera

Master advanced Microsoft 365 Copilot by building custom agents in Copilot Studio, applying responsible AI governance, and automating workflows for enterprise productivity.

• Coursera
• 3 hours 48 minutes
• Self-Paced
• Paid Course

Microsoft Copilot in Excel: Smarter Data Analysis Made Easy

22 ratings at Coursera

Master Microsoft Copilot's capabilities in Excel to automate data analysis, create impactful visualizations, and streamline workflows. Perfect for Excel users seeking AI-powered efficiency in data transformation and insights.

• Coursera
• 2 hours 49 minutes
• Self-Paced
• Paid Course

Beginner Microsoft Copilot: AI Prompts & Workflows

18 ratings at Coursera

Master AI-powered productivity with Microsoft Copilot across Microsoft 365, learning effective prompting, content creation, and workflow automation to transform your daily work efficiency.

• Coursera
• 2 hours 21 minutes
• Self-Paced
• Paid Course

Microsoft 365 Copilot: Harness AI across your Microsoft Apps

16 ratings at Coursera

Master Microsoft Copilot's AI capabilities to streamline data analysis, create impactful visualizations, and automate workflows across Word, Excel, and PowerPoint - boosting productivity and communication effectiveness.

• Coursera
• 1 hour 46 minutes
• Self-Paced
• Paid Course

Excel Basics for Beginners: Workbooks, Formatting, Charts and Core Skills

10 ratings at Coursera

Master Excel fundamentals: navigate interface, organize data with tables/functions, create formulas, apply formatting, and build charts to transform raw numbers into meaningful insights.

• Coursera
• 1 hour 28 minutes
• Self-Paced
• Paid Course

Google Workspace with Gemini AI: Gmail, Docs, Sheets, Slides

Master Google Gemini across Gmail, Docs, Sheets, and Slides to draft content, analyze data, summarize information, and create polished presentations faster and more effectively.

• Coursera
• 3 hours
• Self-Paced
• Paid Course

Intermediate Excel: Data Modeling, Analysis, and Dashboards

Master Excel's advanced data modeling, analysis, and dashboard creation to transform raw data into actionable insights and boost your analytical capabilities.

• Coursera
• 2 hours 40 minutes
• Self-Paced
• Paid Course

Career Certificate

Microsoft 365 Foundations: Work, Meet, Share & Create

Master Microsoft 365 tools—Teams, Outlook, SharePoint, OneDrive, Word, Excel, PowerPoint, and Copilot—to collaborate, manage files, and streamline workflows in today's digital workplace.

• Coursera
• Self-Paced
• Paid Course
• 5 courses

Change Management Fundamentals: ADKAR for Beginners

Master the ADKAR change management model to lead organizational change with empathy, build buy-in, teach new behaviors, and measure adoption across any role or industry.

• Coursera
• 1 hour
• Self-Paced
• Paid Course

ChatGPT for Work: Productivity & Automation with Custom GPTs

Master ChatGPT for work with beginner-friendly workflows covering prompt crafting, writing, planning, Custom GPTs, and automation—applicable across roles with clear guidance on free vs. paid features.

• Coursera
• 2 hours 47 minutes
• Self-Paced
• Paid Course