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Explore the critical elements that make incident reviews truly effective in this 17-minute conference talk from SREcon25 Europe/Middle East/Africa. Discover how to determine the optimal scope for incident reviews, including identifying the right stakeholders to include, selecting appropriate systems for analysis, and expanding the timeline view to capture events that occurred before an incident was officially declared. Learn practical strategies for maximizing the value of limited preparation and discussion time during incident review sessions, and understand the common challenges teams face when trying to extract meaningful learnings from post-incident analysis.
Syllabus
SREcon25 Europe/Middle East/Africa - Learning Inside the Box: The Scope of Incident Reviews
Taught by
USENIX