Digital Nudges for Access Reviews - Guiding Deciders to Revoke Excessive Authorizations

Watch a 12-minute conference presentation from SOUPS 2024 exploring how digital nudges can improve the efficiency and effectiveness of access review processes in organizations. Learn about research conducted through expert interviews and user studies that demonstrates how implementing digital nudges can guide human decision-makers to better manage excessive authorizations. Discover the formalization of the access review problem, insights from 10 expert interviews on helpful nudging techniques, and results from a 102-participant study focusing on the Choice Defaults Nudge. Examine the significant behavioral changes observed in authorization revocation, including reduced time investment and stress levels, while understanding the limitations and need for more advanced solutions. Gain valuable insights into design implications for incorporating digital nudges into access review systems to enhance organizational security and compliance.