Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
Unlock All Certificates
Explore real-world AI transformation stories from government and city leaders worldwide in this 49-minute conference session from Microsoft Ignite 2025. Learn directly from practitioners including Mike Makoski, CIO of San Francisco, and Andrew Hester from the City of Raleigh as they share their digital transformation journeys using Microsoft technologies. Discover how cities are addressing legacy system challenges, workforce optimization, and cybersecurity while implementing AI solutions for citizen services. Examine San Francisco's positioning as an AI innovation hub and their approach to equitable, responsible AI deployment and workforce readiness. Understand how cities are improving citizen engagement and ensuring equitable access to technology in government services. Investigate specific use cases including AI-based accelerators for energy permitting processes and scalable AI infrastructure development. Gain insights into critical considerations around security, data sovereignty, and responsible AI practices in municipal environments. Access technical insights, lessons learned, and peer-to-peer strategies for AI adoption, data modernization, and enhanced citizen services from experienced government technology leaders.
