Dive into the world of effective prompt engineering for machine learning in this insightful 50-minute conference talk from MLCon. Explore groundbreaking developments in language models and learn how to move beyond proof of concepts to create productive business solutions. Discover strategies for developing prompts that enhance natural language interactions with customers, and uncover the power of RAG techniques for navigating diverse content sources within companies. Gain valuable insights on utilizing user manuals, marketing content, and internal knowledge bases to address customer queries seamlessly. Join Maximilian Vogel as he shares best practices for creating productive customer interfaces using advanced machine learning techniques.