Watch an 11-minute conference talk exploring how to effectively model and interact with complex production systems. Learn to create comprehensive system dashboards that serve as interactive blueprints, linking monitoring data and component information to reduce confusion and improve operational success rates. Discover practical examples of scope-based dashboards, understand the benefits of navigating between related components compared to traditional documentation, and explore specific challenges in managing multi-tenant systems. Master techniques for preventing unexpected disasters during configuration changes and system modifications while developing more accurate mental models of system behavior.