Defending Revenue With GenAI - Using AI-Powered Personalization to Reduce Customer Churn
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Learn how to leverage Generative AI on the Databricks platform to defend and grow business revenue through advanced customer churn prediction and personalization strategies in this 15-minute conference talk. Discover how Blueprint's clients successfully implement GenAI solutions to reduce customer churn, increase average revenue per user, and drive overall revenue growth. Explore a real-world case study demonstrating the journey from proof-of-concept to production deployment of a GenAI-powered personalization engine that significantly improved customer churn propensity modeling, enabled personalized retention strategies, and enhanced customer satisfaction metrics. Gain insights into transforming your data lakehouse from a traditional cost center into a strategic profit-generating asset through practical AI implementation strategies and revenue optimization techniques.
Syllabus
Defending Revenue With GenAI
Taught by
Databricks