Learn how web-presence companies in the hosting and domains industry leverage next-generation email strategies to boost customer retention in this 22-minute conference talk from CloudFest 2023. Discover valuable insights from Gaurang Sinha, Vice President of Revenue and GTM, as he presents real-world case studies and data demonstrating how businesses achieve twice the customer engagement and retention rates through strategic email implementation. Gain practical knowledge about maximizing customer lifetime value by understanding email's crucial role as a foundational tool for online business presence.