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Explore how Slack successfully integrated generative AI features to serve millions of daily users while maintaining strict compliance and reliability standards in this AWS re:Invent 2025 conference talk. Discover the architectural decisions and strategies Slack employed to help users find and read information faster, while scaling their AI services to meet increasing demands. Learn about the role of model flexibility on Amazon Bedrock and how Amazon Nova's accelerated performance at low cost enabled Slack's exponential growth over two years. Gain insights into maintaining security and reliability while developing rich AI functions that save users time daily, and understand the challenges and solutions involved in delivering high-scale AI services in enterprise environments.
