Building for Scale While Enhancing Customer Experience - Digital Banking Architecture
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Explore a conference session from AWS re:Invent 2023 showcasing Trust Bank's remarkable journey as the world's fastest-growing digital bank. Discover how this Standard Chartered Bank and FairPrice Group-backed institution captured 12% of Singapore's market share within its first year, acquiring over 600,000 customers. Gain insights into the architectural decisions that enabled rapid scaling while maintaining exceptional customer experience, including their innovative sub-four-minute onboarding process and numberless credit card implementation. Learn about their strategic use of key AWS technologies - from Terraform for infrastructure management to Amazon EKS for core banking operations and Amazon Aurora for optimizing I/O-intensive database clusters. Understand how these technical choices contributed to both operational efficiency and significant cost savings while maintaining robust durability standards.
Syllabus
AWS re:Invent 2023 - Trust Bank: Building for scale while enhancing the customer experience (FSI315)
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