Explore the critical concepts of end-of-life and end-of-support in software and systems management through this 51-minute conference talk from the RSA Conference. Delve into a comprehensive cross-sector conceptual and policy framework that addresses both software producers and operators' perspectives. Gain clarity on the often misunderstood implications of these terms, moving beyond the misconception of mandatory "rip-and-replace" scenarios. Discover how understanding these concepts is crucial for assessing operational and supply chain risks. Learn how existing and proposed technical tools align with this framework, providing practical insights for implementing effective end-of-life and end-of-support strategies in your organization.