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Explore the concept of action bias in cybersecurity through this 32-minute Black Hat conference talk. Delve into the challenges faced by cybersecurity professionals as they strive for perfect security in an imperfect world. Examine the human instinct to react forcefully and immediately during crises, and learn to distinguish when immediate action is appropriate versus counterproductive. Gain insights from speakers Josiah Dykstra and Douglas Hough on managing expectations, dealing with inevitable incidents, and developing a more balanced approach to cybersecurity decision-making.