Digital Coercion as a Human Security Problem - Understanding Exclusion Through Forced Digitalization

Explore a 37-minute conference talk from the 38th Chaos Communication Congress (38C3) examining digital coercion as a human security challenge. Delve into how mandatory digitalization affects various groups in society, from seniors to people with disabilities and privacy-conscious individuals. Learn about the increasing burden placed on consumers by service providers through digital requirements, analyzing real-world examples like Deutsche Bahn's digital services. Understand the intersectional nature of digital coercion through research interviews with affected individuals, revealing how it amplifies existing social issues like poverty and disability barriers. Examine both problematic and positive examples of digitalization, considering its impact on human security and personal development. Discover how digital exclusion manifests in daily life, from supermarket discount programs to mobility services, and explore potential solutions for more inclusive digital transformation.