In this comprehensive course, participants will have the opportunity to delve deep into the configurations in SAP Sales Cloud Version 2. Whether they are new administrators, functional consultants, or individuals seeking to learn how to use the solution, this course will be an essential guide. Features explained here include configuring basic features like lead, opportunities, quotes, orders, visits and other processes like configuring sales workflows, integrating MS teams, learning about ML and AI configurations and configuring the mobile application.
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Overview
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Syllabus
- Exploring an Administrator's Daily Workflow
- Core Responsibilities and Tools for Administrators
- Advanced Configurations and Automation
- Exploring an Administrator's Daily Workflow
- Comprehensive Configuration: Leads, Opportunities, Quotes, Sales Orders and Visits
- Lead Management Configuration
- Opportunity Management Configuration
- Quote Management Configuration
- Sales Order Configuration
- Visits Configuration
- Comprehensive Configuration: Leads, Opportunities, Quotes, Sales Orders and Visits
- Configuring Sales Workflows and Operations
- Configuring Pricing Strategies
- Configuring Pipeline and Sales Forecasting
- Configuring Call Lists and Outreach Planning
- Configuring Sales Activities
- Configuring Sales Workflows and Operations
- Enhancing Communication and Collaboration
- Leveraging Microsoft Teams Integrations
- Configuring Communication Channels
- Configuring Relationship Intelligence
- Enhancing Communication and Collaboration
- Advanced Machine Learning Insights
- Leveraging Machine Learning for Intelligent Sales and Lead Scoring
- Configuring Gen AI and CX AI Toolkit
- Advanced Machine Learning Insights
- Configuring the Mobile Application
- Setting Up Mobile App Features
- Managing Mobile App Integrations and Security
- Configuring the Mobile Application