Master AI & Machine Learning for 50% Off
Go under the hood of AI — neural networks, real-world applications & more. Designed by UNSW experts.
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Gain the skills to evaluate and manage ICT performance through a structured course that covers essential frameworks and methodologies used by IT professionals. Explore practical tools including the Balanced Scorecard, Total Cost of Ownership (TCO) Analysis, and Service Level Agreements (SLAs) to effectively measure, monitor, and assure the performance of ICT systems and services within an organization. Develop a solid understanding of governance principles and how they apply to ICT environments, enabling informed decision-making and accountability across technology investments and operations.
