Coursera Plus Annual is 40% Off — Ends July 13.

Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

Writing Email

via LinkedIn Learning

Write review
University of the People Ad

Earn Your Business Degree, Tuition-Free, 100% Online!

Learn More → Coursera Ad

Learn AI, Data Science & Business — Earn Certificates That Get You Hired

Learn More →

Overview

Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
Unlock All Certificates
Level up your emails with proven writing techniques that help you craft powerful, impactful messages.

Syllabus

Introduction
  • Write effective emails
1. Email Philosophy
  • Write to your audience
  • Identify your purpose
  • Keep related messages together
2. Email Structure
  • Write effective subject lines
  • Use direct openings
  • Highlight action items
  • Structure your message for easy reading
  • End strong
3. The Written Message
  • Find the right tone
  • Use appropriate punctuation and styles
  • Personalize your message
  • Proofread your message
4. Email Etiquette
  • Respect confidentiality
  • Forward email with care
  • Copying and blind copying
  • Taking conversations offline
  • Use email for good
Conclusion
  • Next steps

Taught by

Judy Steiner-Williams

Reviews

4.7 rating at LinkedIn Learning based on 2760 ratings

Start your review of Writing Email

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.