Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Managing Up, Down, and Across the Organization

via LinkedIn Learning

Write review

Simplilearn

UC San Diego Product Management Certificate — AI-Powered PM Training

Coursera

AI, Data Science & Cloud Certificates from Google, IBM & Meta

Overview

Google, IBM & Meta Certificates – 40% Off

One plan covers every Professional Certificate on Coursera.

Unlock All Certificates

Learn how to effectively manage perceptions and decisions at all levels, including your boss, your colleagues, and your direct reports.

Syllabus

Introduction

Managing from wherever you are

1. Getting Started

Why does managing up, down, and across matter?
Is it managing or influencing?
Moving beyond positional power to manage
Foundational skills for managing up, down, and across

2. Managing Up

Managing up to the personality, not the position
Understanding what is important to your manager
Building a relationship with your boss
Understanding your manager's style
Saying no (to your boss)
Managing up from a distance

3. Managing Across

Building relationships and trust with peers
Seeing your role in the bigger picture
Being ethically visible

4. Managing Down

Establishing trust and safety with direct reports
Setting clear expectations with direct reports
Creating consistent communication with direct reports
Manage, lead, or influence?

Conclusion

Influencing others with intention

Taught by

Kevin Eikenberry

Reviews

4.7 rating at LinkedIn Learning based on 878 ratings

Start your review of Managing Up, Down, and Across the Organization