Learn AI, Data Science & Business — Earn Certificates That Get You Hired
Launch Your Cybersecurity Career in 6 Months
Overview
Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
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Master the basic job skills that any professional needs to succeed in the workforce. Learn skills like effective communication and decision-making—in two minutes or less!
Syllabus
1. Learning Basic Job Skills
- Effective communication in customer service
- Working on a team
- Sending an email
- How to ask questions at work
- Communicating with confidence
- Being punctual
- Listening effectively
- Setting goals
- Communication skills for the phone
- Decision making
- Prioritizing work
- Handling conflict
Taught by
LinkedIn Learning Staff Instructor