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LinkedIn Learning

Interpersonal Communication

via LinkedIn Learning

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Overview

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Learn strategies that can help you master your interpersonal communication skills in the workplace.

Syllabus

Introduction
  • Build your interpersonal communication skills
1. Communicating with Your Colleagues
  • Building rapport
  • How to interpret nonverbal cues
  • How to make requests effectively
  • When to send an email vs. have a call or meeting
2. Communicating with Your Supervisor
  • How to manage expectations
  • Get the guidance you need
  • Ask your boss the right questions
  • Know when to listen and when to speak
3. Communicating in Tricky Situations
  • Communication and cultural differences
  • How to handle an interruption
  • How to respond to critical feedback
  • How to communicate as an introvert
  • Communicating through tense situations
Conclusion
  • Investing in communication skills

Taught by

Dorie Clark

Reviews

4.6 rating at LinkedIn Learning based on 4124 ratings

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