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LinkedIn Learning

Empathy in Business: Design for Success

via LinkedIn Learning

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Overview

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Discover the impact empathy can have on you and your business. This course shows how powerful empathy can be in society, design, and communications.

Syllabus

Introduction
  • The business of empathy
  • What is empathy?
  • Why I started exploring empathy
1. Empathy in Society
  • Empathy in the public space
  • How to win friends and influence people
2. Empathy in Design
  • Empathetic approach: Clients
  • Empathetic approach: Audience
  • Empathetic approach: Employees
  • Equal representation
3. Empathy in Communications
  • The power of a conversation
  • Remember to listen
  • Empathy in branding
4. Empathy Workshop
  • Workshop for Adobe MAX
  • Make your own workshop
Conclusion
  • Thank you for watching!

Taught by

Bonnie Siegler

Reviews

4.6 rating at LinkedIn Learning based on 230 ratings

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