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LinkedIn Learning

Developing Your Emotional Intelligence (with Audio Descriptions)

via LinkedIn Learning

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Overview

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Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.

Syllabus

Introduction
  • What are the benefits of emotional intelligence?
1. Understanding Emotional Intelligence
  • What is emotional intelligence?
  • The emotions in EQ
  • Managing emotional reactions
2. Being Self-Aware
  • Understanding your personal EQ
  • Managing your mindset
  • Finding your flow
3. Managing Yourself
  • Thoughts and emotional intelligence
  • Dealing with stressful situations
  • Shift perspective to shape behavior
4. Social Awareness
  • Developing social awareness
  • Connecting with empathy
  • Communication and social awareness
5. Managing Relationships
  • Play to your personal strengths
  • Collect feedback to build connection
  • Communicate intention and impact

Taught by

Dr Gemma Leigh Roberts

Reviews

4.6 rating at LinkedIn Learning based on 329 ratings

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