Critical Roles Consultants Play (and the Skills You Need to Fill Them)

1. Jump-Start Your Consulting Career

• Your career as a consultant
• Types of consultants
• What does it take to be a consultant?

2. The Consultant's Job and Roles They Play

• The consultant's job
• The consulting attitude
• The roles concept and assessment
• Exercise video: The initial interview
• Exercise solution: The initial interview

3. Technical and Managerial Roles

• Leveraging the technical and managerial roles
• Pushing your client
• Assessing your effectiveness with these roles

4. Leader and Follower Roles

• Applying the roles to stakeholders
• Influencing as a leader and follower
• Switching between these roles
• Exercise: Applying the roles
• Exercise solution: Applying the roles

5. Reviewer/Critic and Implementer Roles

• How harsh a review do you provide?
• Assessing review results and conditions for implementation
• Driving change as the implementer
• Returning responsibility to the client

Conclusion

• Positioning for a future engagement
• Exercise: The final interview
• Exercise solution: The final interview
• Next steps