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Consulting Foundations: Client Management and Relationships

via LinkedIn Learning

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Overview

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Client relationships are the foundation of your consulting business. Learn tips for communicating effectively, developing rapport, and building long-lasting business connections.

Syllabus

Introduction
  • Relationships in consulting
1. Selling a Consulting Engagement
  • Positioning yourself
  • Objectives and metrics
  • Introducing value
  • Overcoming objections
2. Implementation Communication
  • Kicking off a consulting engagement
  • Updating your buyer
  • Navigating communication roadblocks
  • Crossing the finish line
3. Growing Your Relationships
  • Managing your time
  • Tools for success
  • Entertaining clients
  • Navigating changing relationships
  • Maintaining high-level relationships
4. Harnessing Organizational Mobility
  • Talking to your buyer's boss
  • Asking for internal referrals
  • Selling your next deal
Conclusion
  • Next steps

Taught by

Lisa Earle McLeod and Elizabeth (McLeod) Lotardo

Reviews

4.7 rating at LinkedIn Learning based on 4241 ratings

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