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LinkedIn Learning

Business Ethics for Sales Professionals

via LinkedIn Learning

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Overview

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Explore examples of tricky situations that salespeople often encounter, and learn how to behave ethically while dealing with the pressure to deliver results.

Syllabus

Introduction
  • Welcome
1. Basic Foundation of Sales Ethics
  • Code of ethics: Professional conduct
  • Romanticizing bad behavior
  • Reputation and credibility
2. Ethics in Your Work
  • Training: Your corporate policies
  • Deceptive selling techniques-high pressure
  • Sales results: Inflating and misrepresenting in CRMs
  • Expense accounts: Travel and entertainment
  • Working offsite
  • Hiring and firing
3. Ethics in the Marketplace
  • Sales quotas, special offers, and pricing
  • Information: Giving or withholding
  • Competition
  • Deliver on your promise
  • Working with your buyer: Gifts
  • Working globally: Cultural issues
Conclusion
  • Summary

Taught by

Dean Karrel

Reviews

4.7 rating at LinkedIn Learning based on 453 ratings

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