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Building Rapport on Virtual Sales Calls

via LinkedIn Learning

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Details

Provider

LinkedIn Learning
Pricing

Free Trial Available
Languages

English
Certificate

Certificate Available
Effort

18 minutes
Sessions

Self-Paced
Level

Beginner

Found in

Coursera

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Overview

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Learn how to build rapport and trust on virtual sales calls.

Syllabus

Introduction

Why is building rapport critical in remote selling?

1. Quick Remote Rapport Building Wins

Lose your agenda
Shut down the distractions
Control the room
Win the person, not the sale
Build rapport by being real

2. Pro Tips to Build Rapport

Relax, mirror, and reiterate
Ask relatable questions
Learn to love to question their answers
What to avoid

Conclusion

Rapport building is a learned trait

Taught by

Maury Rogow

Reviews

4.8 rating at LinkedIn Learning based on 1298 ratings

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