Overview
Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
Unlock All Certificates
What drives sustainable competitive advantage in business? This specialization introduces a distinctive approach to business strategy centered on value creation and competitive advantage. Using Harvard Business School Professor Felix Oberholzer-Gee’s Value Stick framework, learners examine how organizations create value, shape customer willingness to pay, and build advantages that competitors find difficult to replicate.
Across two courses, learners explore how firms create and capture value, make strategic pricing decisions, and leverage complements and ecosystems to strengthen competitive performance. Through examples from companies across technology, retail, entertainment, and financial services, learners develop practical tools to analyze business opportunities, evaluate strategic tradeoffs, and assess the sources of long-term competitive advantage.
Syllabus
- Course 1: Creating Customer Value
- Course 2: Building Competitive Advantage
Courses
-
Building Competitive Advantage examines how organizations create lasting competitive advantage by leveraging complementary products, services, technologies, and partnerships. Building on the Value Stick framework, learners explore complement strategy, ecosystem design, complementor relationships, and shifting profit pools to understand how organizations increase customer willingness to pay and strengthen their market position. Through real-world examples across multiple industries, learners discover how strategic ecosystems create value beyond the core product and support long-term business success.
-
Creating Customer Value explores how organizations build competitive advantage by increasing customer willingness to pay. Learners are introduced to Harvard Business School Professor Felix Oberholzer-Gee’s Value Stick framework and discover how creating customer value, making effective pricing decisions, and capturing that value drive business success. Through real-world examples, learners examine strategic decisions that strengthen demand, improve pricing, and create lasting competitive advantage. This course is ideal for professionals seeking to enhance their strategic thinking and customer-focused decision-making.
Taught by
Harvard Business School Online