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Understand Google Cloud Agents

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Overview

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This course provides a comprehensive overview of Google Cloud's agent platforms, Gemini Enterprise app, Conversational Agents, Customer Experience (CX) Studio, Gemini Enterprise Agent Platform, and Agent Development Kit. Learners will understand the unique capabilities of each offering, distinguish between the optimal solution for specific use cases, and gain foundational knowledge in creating search and chat applications. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

Syllabus

  • Course overview
    • Course introduction
    • Introducing the Cymbal Labs use case
  • Introduction to Agents on Google Cloud
    • Module overview
    • Introduction to AI Agents
    • AI Agent core capabilities
    • The agent architecture
    • Enterprise use cases for AI agents
    • Developing agents with Google Cloud
    • Quiz: Introduction to Agents on Google Cloud
  • Gemini Enterprise app
    • Module overview
    • Introduction to the Gemini Enterprise app
    • Automating your daily work with the Gemini Enterprise app
    • Use case: Unifying knowledge bases with the Gemini Enterprise app
    • Introduction to Gemini Enterprise
    • Quiz: Gemini Enterprise app
  • Conversational Agents
    • Module overview
    • Introduction to Conversational Agents on Google Cloud
    • Conversational Agents and generative AI
    • Use case: Improving support experiences with Conversational Agents
    • Build a basic Conversational Agent Flow
    • Quiz: Conversational Agents
  • Customer Experience (CX) Agent Studio
    • Module overview
    • Introduction to Customer Experience (CX) Agent Studio
    • Creating CX Agents with AI
    • Use case: Maintaining customer context with CX Agent Studio
    • Quiz: CX Agent Studio
  • Gemini Enterprise Agent Platform
    • Module overview
    • Introduction to Gemini Enterprise Agent Platform
    • Enterprise connectivity and the model ecosystem
    • Use case: Building specialized agents with Gemini Enterprise Agent Platform
    • Enable informed decision making with a conversational agent that uses generators and data stores
    • Quiz: Gemini Enterprise Agent Platform
  • Agent Development Kit (ADK)
    • Module overview
    • Introduction to Agent Development Kit
    • Multi-agent orchestration with ADK
    • Use case: Enabling agent actions with ADK
    • Get Started with Agent Development Kit (ADK)
    • Quiz: Agent Development Kit
  • Security, Access Control, and Deployment
    • Module overview
    • Google Cloud's enterprise-grade security framework for agents
    • Authentication and authorization for AI agents
    • Deploying and managing AI Agents in production
    • Quiz: Security, access control, and deployment
  • Conclusion
    • Course summary
  • Your Next Steps
    • Claim credential

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