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Acquire the skills to efficiently manage correspondence and supervise administrative tasks in an office environment.
On completion of this course, you’ll walk away with: The ability to perform a wide variety of secretarial, administrative, and correspondence-related tasks to support efficiency and productivity in a business. The expertise to work effectively with a team, handle workplace conflict, and address customer complaints. The skills to communicate successfully in multicultural contexts by making sensitive language choices. An understanding of how to use new technology to improve business documentation and record keeping. Unlimited access to edX’s Career Engagement Network, offering you exclusive resources and events to support your professional journey and drive your career forward.
On completion of this course, you’ll walk away with: The ability to perform a wide variety of secretarial, administrative, and correspondence-related tasks to support efficiency and productivity in a business. The expertise to work effectively with a team, handle workplace conflict, and address customer complaints. The skills to communicate successfully in multicultural contexts by making sensitive language choices. An understanding of how to use new technology to improve business documentation and record keeping. Unlimited access to edX’s Career Engagement Network, offering you exclusive resources and events to support your professional journey and drive your career forward.
