Developing and Managing Volunteers

The goal of this course is to strengthen abilities to prepare for and manage volunteers before, during, and after a severe emergency or major disaster. This course will:

Provide strategies for identifying, recruiting, assigning, training, supervising, and motivating volunteers.
Include discussion of spontaneous volunteers as well as those affiliated with community-based, faith-based, and nongovernmental organizations (NGOs).

Primary Audience

This course is for emergency managers and related professionals working with all types of volunteers and coordinating with voluntary agencies.

Syllabus

Identify situations in which volunteers can be a useful addition to response and recovery operations.
Define skill and knowledge requirements for volunteers.
Develop a volunteer program that includes strategies for recruiting and managing volunteers within the whole community.
Develop a plan for setting up a Volunteer Reception Center.
Identify special issues involving the use of volunteers.