This two day workshop, designed by maintenance personnel for maintenance personnel, is highly interactive and helps answer why a conscientious person can end up causing an accident due to a maintenance error. Participants will learn what they can do to avoid the maintenance error that no one ever intends to cause. It is a highly interactive workshop that covers:1) The objective and outline 2) What Interferes With Our Performance/Judgment? 3) Behavioral Analysis - Assertiveness4) Human Factor Errors (The Dirty Dozen)5) The Big Four Dirty Dozen - Stress, Fatigue, Communication and Teamwork (Note: Teamwork is covered with a survival exercise)6) Case Studies. There are three case studies mixed throughout the workshop. In these case studies they learn how to identify the chain of events and develop “Safety Nets” to avoid making the errors.
