Overview

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Oscar Munoz, the visionary former CEO of United Airlines, and Oxana Trotsenko, an adjunct professor of change leadership and a seasoned expert in organizational transformation, teach cross-functional collaboration. Oscar Munoz is renowned for his exceptional leadership in guiding United Airlines through a pivotal period of cultural and operational transformation, demonstrating the power of collaboration to drive sustainable success. His leadership journey offers invaluable insights into cultivating self-awareness, fostering innovation, building meaningful connections, and delivering durable outcomes. Together with Oxana Trotsenko, an expert in change leadership, they prepared a course that will equip you with the essential skills to become a successful leader who thrives in creating and managing effective cross-functional collaboration. You’ll learn how to build a culture of collaboration, handle inherent conflict with confidence, and influence effectively across complex organizational structures. This course follows a progressive "Crawl, Walk, Run" framework to ensure your development is both strategic and practical, with each course building on a previous one. Join us on this journey to transform your leadership potential and empower your teams for long-term success.

Syllabus

Course 1: Fundamentals of Cross-Functional Collaboration
Course 2: Facilitating and Leading Cross-Functional Collaboration
Course 3: Mastering the Art of Cross-Functional Collaboration

Courses

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Every element of this course is focused on preparing you to understand yourself and how you lead. Your clarity comes from your heart, your intuition, and your mind. At the end of the day, the way you lead has to come from who you are. It will be up to you to figure this out for yourself. In this course, we will be joined by the United Airlines former Chairman and CEO, Oscar Munoz. Here, he will share personal lessons of becoming an influential business leader who has successfully worked through some of the toughest cross-functional collaboration scenarios. These range from delivering unprecedented profits at CSX, to turning around United Airlines, to leading the negotiations between the airline industry and Federal Government during COVID-19 pandemic, just to name a few. In each of these cases, he brought people together and led with an approach that we don’t often see in business by leading with his heart. This is who Oscar is. Join me in this course to discover how to become an inspiring and impactful leader by learning Oscar’s approach and the lessons he’s learned to become the leader he is today.
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Our ability to cultivate and lead cross-functional collaboration strongly depends on our level of self-awareness. In this course, you will develop an understanding of basic cross-functional collaboration concepts and definitions, create a leadership self-awareness profile, and learn how to navigate and manage four most prevalent collaboration dynamics.
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In this course, you will learn how to lead and facilitate an effective cross-functional collaboration. You will learn facilitation techniques, ways of structuring collaboration, tactics for turning a group of individuals into a team and selecting the right process for product development for co-located, distributed, and hybrid teams. I will share the blueprints for facilitating workshops focused on key artifacts your team will need for proper alignment, developing a shared understanding of the product vision, goals, metrics, developing various product roadmaps, assigning roles within the team, creating collaboration space and selecting product development process.