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University of Maryland, College Park

Leading with Power Skills: Emotions & Emotional Intelligence

University of Maryland, College Park via Coursera

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Overview

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Emotional intelligence is one of today's most valuable power skills, helping professionals communicate effectively, build stronger relationships, navigate change, and lead with confidence. Through self-assessments, reflection, and real-world examples, you will explore your emotional strengths, develop greater self-awareness, and learn strategies for managing emotions, building empathy, and improving communication. You'll also discover how emotional intelligence supports collaboration, decision-making, conflict resolution, and resilient leadership in today's fast-changing workplace. Designed for students, professionals, managers, and aspiring leaders, this course equips you with practical skills you can apply immediately in both your work and personal life. By the end of the course, you'll have a stronger understanding of emotional intelligence and the confidence to build more meaningful relationships, work effectively with others, and stand out in an increasingly people-centered workplace.

Syllabus

  • Week 1 - What Are Emotions
    • Explore the foundations of emotions and emotional intelligence by examining what emotions are, why they matter, and how they influence thoughts and behavior
  • Week 2 - What is EI?
    • Explore the core concepts of emotional intelligence and how it shapes the way you recognize, understand, and respond to emotions. Learn to identify emotions in yourself and others, and develop greater awareness of your real-time emotional responses.
  • Week 3 - Building EI
    • Explore techniques for recognizing emotions, responding effectively, and understanding the emotions of others.
  • Week 4 - Emotional Style
    • Learn how self-awareness, resilience, attention, outlook, and social intuition contribute to stronger emotional intelligence and more effective relationships.
  • Final Exam
    • Test what you have learned throughout the whole course.

Taught by

Jocelyn Davis

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Reviews

4.8 rating, based on 8 Class Central reviews

Start your review of Leading with Power Skills: Emotions & Emotional Intelligence

  • Anonymous
    Jocelyn Davis is a good instructor in the course Leading with Power Skills: Emotions & Emotional Intelligence. I can easily understand the way she speaks because her explanations are clear, simple, and not overly complicated. She uses straightforward and accessible language, especially when explaining concepts, which makes it easier to follow. I also like how she gives real-life examples, because they help me understand the context better and relate the lessons to actual situations.
  • Anonymous
    Well, it's good for beginners, but most of the questions in the knowledge check were repetitive. But personally, it was a good session
  • Anonymous
    Great course, very easy to follow. I appreciate the ease at which this course is offered. I needed some extra hours for my license and this was a great course to take.
  • Anonymous
    The content was well organized and easy to understand. Some of the quizzes had answers that required multiple selections but would only allow you to select one item.
  • Anonymous
    The instructor was good and the additional readings are appreciated. I didn't always like the exam styles, especially not knowing what questions were missed and sometimes I felt they referenced an upcoming section rather than the one we covered.
  • Anonymous
    Very Interesting & worth taking Course. I got to know a lot of different aspects regarding emotional intelligence and got to know deep down about emotional intelligence. The instructor delivered the content in a friendly and easy way . I didn`t have any idea about emotional intelligence except a word but now I know alot about it .
  • Anonymous
    The instructor was engaging. I appreciate the video lectures and written summaries provided. The knowledge checks were beneficial to learning the material. I loved the stories the instructor told to help us retain and understand the material. I do wish the powerpoint presentations were available as downloads throughout the course.
  • Anonymous
    Very good lesson and evidence to support the sessions. Nice manageable chunks with very clear videos and well structured teaching . I will certainly recommend to others to undertake this course
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