AI-Driven Learning Analytics for Workforce

Arizona State University via Coursera

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Overview

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Welcome to AI-Driven Learning Analytics for Workforce! This course empowers HR leaders, learning and development (L&D) professionals, and managers with AI-driven talent strategies. You’ll explore AI applications in skills assessment, personalized learning, performance management, and retention strategies. Gain practical skills to implement AI while navigating ethical considerations and emerging trends. You’ll engage in hands-on activities using AI to analyze data, coach employees and support managers in creating a strong workplace culture. You’ll complete project-based work that leads to a talent strategy plan where you propose AI-driven optimizations for a real business problem. You will walk away with an AI Talent Strategy Plan showcasing AI-driven approaches to employee growth and training, the ability to integrate AI tools into measurement and coaching, and experience with practical AI skills applicable across industries.

Syllabus

Welcome to AI-Driven Learning Analytics for Workforce

Welcome to AI-Driven Learning Analytics for Workforce! This introductory module sets the stage for the course, empowering HR leaders, learning and development (L&D) professionals, and managers with AI-driven talent strategies. You'll explore the course structure, understand how AI is integrated into the learning experience, and familiarize yourself with the project-based work that will culminate in an AI Talent Strategy Plan. This module also covers essential course information, including the learner code of conduct and a glossary of key terms, ensuring a solid foundation for your learning journey.

Foundations of Generative AI

In this foundational module, you will delve into the core concepts of generative AI, understanding its mechanisms and practical applications. We will also address crucial ethical considerations and potential biases inherent in AI systems. You'll gain hands-on experience by setting up an account with a generative AI tool, which will serve as your collaborative partner throughout the course, particularly in developing the ethical and responsible use aspects of your talent development strategy.

The Rise of AI & Learning Analytics in Workforce Development

This module explores the transformative impact of Artificial Intelligence (AI) and learning analytics on talent development. You will gain a foundational understanding of how these technologies enable proactive, data-informed decision-making in HR and L&D. By examining their applications in enhancing training strategies and driving business impact, you will be prepared to identify and brainstorm opportunities for integrating AI into your organization's workforce development initiatives.

AI-driven skills: Assessment and personalized Learning

This module delves into how AI is revolutionizing skills assessment and personalized learning in workforce development. You will explore how AI tools can analyze employee performance, identify skill gaps, and recommend tailored learning paths, moving beyond traditional approaches to foster continuous growth. The module emphasizes augmenting human decision-making with AI to navigate complexity and align talent strategies with business goals, preparing you to draft an AI-enhanced training approach for your course project.

Enhancing employee engagement & performance with AI

This module explores how AI transforms employee engagement, support, and retention by focusing on the human side of performance. You will learn to leverage AI tools like sentiment analysis and predictive analytics to understand employee sentiment, personalize feedback, and proactively address retention risks. The module emphasizes using AI to create meaningful, data-informed experiences that foster individual growth and strengthen organizational culture, preparing you to develop a Learning Analytics Implementation Plan for your course project.

Ethical AI use in workforce development

This module addresses the critical ethical considerations in using AI for workforce development. You will learn to identify common sources of bias in AI tools, evaluate their fairness and transparency, and understand their real-world impacts on hiring, training, and performance. The module emphasizes developing responsible, people-centered AI practices that support diversity, inclusion, and trust, preparing you to create the 'Ethical Considerations & Best Practices' section of your talent development strategy.

Future trends & innovations in AI for Talent Development

This module explores the evolving landscape of AI in workforce development, focusing on emerging tools and innovations that shape the future of talent growth. You will learn to design a strategy that not only adapts to these trends but also incorporates robust evaluation and success metrics. By identifying key performance indicators, establishing feedback loops, and understanding ROI insights, you will build a measurable, adaptable, and long-term impactful strategy for your course project.

Final Project: Your AI-Powered Talent Development & Learning Analytics Strategy

In this culminating module, you will synthesize all your learning to complete and refine your AI-Powered Talent Development & Learning Analytics Strategy. You will revisit each section developed throughout the course, ensuring clarity, alignment with organizational goals, and adherence to ethical, data-informed, and learner-centered principles. This module provides the opportunity to polish your work, articulate how your strategy will evolve, and present a compelling, future-ready plan for supporting growth, performance, and innovation through responsible AI use.

Course Conclusion

Congratulations on completing AI-Driven Learning Analytics for Workforce! This module serves as a wrap-up, celebrating your journey through AI for skills assessment, personalized learning, ethical use, and sustainability. You've developed a practical, AI-integrated talent development strategy and deepened your understanding of its ethical and professional implications. This final section guides you through course evaluation, badge claiming, and encourages continued learning and exploration in this dynamic field.