You'll define marketing as a customer-focused business philosophy that goes beyond advertising and sales. You'll connect marketing to business growth, apply the 4Ps, distinguish the value customers actually buy, and map the customer journey while upholding trust.
Overview
Syllabus
- Unit 1: Marketing as Value Creation
- Sorting Marketing Advertising and Sales
- Naming the Core Customer Need
- Reframing Features Into Customer Value
- Unit 2: Connecting Marketing to Growth
- Marketing Decisions That Drive Growth
- Assessing Forces Behind a Spend Decision
- Defending Your Marketing Environment Read
- Unit 3: Building Marketing Value
- Mastering the Marketing Mix
- Coaching Value Beyond Features
- Mapping What Verdure Customers Truly Buy
- Unit 4: Mapping Customer Journeys
- Mapping the Customer Journey
- Prioritizing Touchpoints Across the Journey
- Assessing a Touchpoint for Trust