Safety Management System for Ground Service Providers

Course Conclusion

• Summary
• Next steps
• Optional exercise

Course Introduction

Final Quiz

Introduction to Safety Management

• Module introduction
• Accident investigations
• Accident causation models
• Accident causation example
• The Operational Environment
• Other operational change considerations
• Safety vs quality vs performance-based regulation
• Key takeaways of the module

Safety Assurance

• Module introduction
• Monitoring and measuring safety performance
• Acceptable level of safety performance
• Safety objective, performance indicators and targets
• Management of change
• Safety improvement
• Safety interfaces
• SMS implementation
• Key takeaways of the module

Safety Policy

• Module introduction
• Management commitment
• Safety roles & responsibilities
• Safety culture
• Safety reporting
• Documents and records
• Key takeaways of the module

Safety Promotion

• Module introduction
• Basic safety training
• Operational safety training
• SMS-specific safety training
• Senior management (Executive) safety training
• Safety communication
• Key takeaways of the module

Safety Reporting

• Module introduction
• Mandatory safety reporting
• Voluntary safety reporting
• Who should report?
• What should be in a safety report?
• How is a report made?
• Taxonomy
• Challenges
• Key takeaways of the module

Safety Risk Management

• Module introduction
• Hazard analysis
• Safety risk categorization
• Safety risk mitigation
• Decision making
• Human factors
• Key takeaways of the module
• Optional exercise

The Language of Safety Management

• Module introduction
• Ground handling
• SMS
• Hazard
• Safety risk
• Safety measures/defenses
• Safety objective
• Key takeaways of the module
• Optional exercise

The Regulations, Standards & Guidance

• Module introduction
• ICAO regulations
• European and other regulations
• The SMS framework
• Key takeaways of the module